Returns & Exchanges

At QVR Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unaltered condition. Please ensure all lace remains uncut and original packaging is intact to qualify for a full refund or exchange.

1

Initiate Your Request

Contact our customer support team at support@qvrhair.com within 30 days of delivery with your order number and reason for return.

2

Receive Authorization

Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and the designated return shipping address.

3

Pack and Ship

Securely pack the unwashed and uncut hair extensions in their original packaging, clearly marking the RMA number on the outside of the parcel.

4

Inspection and Refund

After our quality control team inspects the returned items to confirm they are in original condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing